Privacy Policy

1. Introduction

Baio Solutions Inc. ("we", "us", or "our") operates BaioTrade (the "Service"). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

We are committed to protecting your privacy and ensuring you have a positive experience on our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

When you register for an account, we collect:

• Email address
• Business name
• Trade/profession
• Phone number
• City/location
• Services offered

2.2 Usage Data

We automatically collect certain information when you visit our Service, including:

• IP address
• Browser type and version
• Pages visited and time spent
• Device information
• Referring website

3. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To gather analysis or valuable information to improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To generate AI-powered content for your website
• To send you marketing communications (with your consent)

4. Data Storage and Security

Your data is stored securely using Amazon Web Services (AWS) infrastructure in Canada. We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits
• Access controls and authentication
• Secure backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may employ third-party companies (e.g., AWS, OpenRouter for AI) to facilitate our Service
• Legal Requirements: If required by law or in response to valid requests by public authorities
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may disclose your information for any other purpose with your consent

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request copies of your personal data
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Data Portability: Request transfer of your data to another service
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at support@baiosolutions.com.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Baio Solutions Inc.
Email: support@baiosolutions.com
Website: https://baiosolutions.com

12. Compliance

This Privacy Policy is designed to comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and applicable provincial privacy legislation.